MTC has launched its Electronic Subscriber Identity Module (eSIM) service for local users, expanding beyond its previous outbound offering that was limited to customers travelling abroad.
The launch was officiated on Friday, 19 September 2025, by Minister of Information and Communication Technology Emma Theofelus.
Theofelus said adopting eSIM technology places Namibia on the path to universal, secure, and seamless connectivity.
“The availability of eSIM not only will enhance and accelerate digital inclusion by simplifying access to mobile services, but it will also serve as a springboard to support innovation in sectors like IoT, smart agriculture, smart health, e-commerce and mobile banking,” she said.
She added that challenges include device compatibility and low consumer awareness.
“Not all mobile devices currently support eSIM. This could limit adoption, especially among lower-income users. Most citizens are unfamiliar with eSIM technology and its benefits. I urge all digital service operators to ensure inclusion and accessibility to all members of society by doing extensive customer education,” she said.
MTC Managing Director, Dr Licky Erastus, said the company has been on a constant drive to reshape the digital era.
“Namibia is not just adopting global trends but shaping them. And with this launch, we are purposefully advancing our clients into a new era of connecting. Whether travelling, working remotely, or doing business across borders, our eSIM solutions will conveniently, securely, and affordably serve you – giving you seamless access to networks worldwide,” he said.
Erastus also commended the ICT Ministry and the Communications Regulatory Authority of Namibia (CRAN) for enabling progressive ICT development in the country.
