Values are a relatively new addition to the pantheon of corporate philosophy, supplementing the traditional vision...
Read moreOrganizations that want to win using customer experience need strong pillars to support their customer experience...
Read moreI had the luck to attend a short webinar on enterprise purpose recently. For the record...
Read moreAt the Namibia Green Hydrogen Programme, we aim to write a weekly mini-series, covering key national...
Read moreCustomer experience (CX) has become a key differentiator for organizations striving to excel in their respective...
Read moreI get about 40 or 50 mails per week that are not related to my personal...
Read moreUnderstanding customer behavior has become paramount for sustainable growth and success. Gone are the days of...
Read moreI am a bit lazy about keeping links for citable articles but trust me on this....
Read moreIn recent years, Africa has emerged as a promising frontier for business and economic growth. With...
Read moreI have spoken a lot about SEO in past columns. It’s time to talk about the...
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