Customer service charters have unfortunately become cliché in some organizations, often existing in theory more than...
Read moreValues are a relatively new addition to the pantheon of corporate philosophy, supplementing the traditional vision...
Read moreOrganizations that want to win using customer experience need strong pillars to support their customer experience...
Read moreThe European Parliament and the Council have recently announced a groundbreaking law known as the Directive...
Read moreTrade has been an essential element of human civilization, fostering economic, social, and cultural development throughout...
Read moreI had the luck to attend a short webinar on enterprise purpose recently. For the record...
Read moreAt the Namibia Green Hydrogen Programme, we aim to write a weekly mini-series, covering key national...
Read moreCustomer experience (CX) has become a key differentiator for organizations striving to excel in their respective...
Read moreThe role countries will play in future green hydrogen industrial market are mainly focussed on three...
Read moreI get about 40 or 50 mails per week that are not related to my personal...
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