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Home Opinions

How newsrooms work and what journalists want

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June 27, 2025
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By Alvaro Mukoroli

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In today’s fast-paced, content-driven landscape, the relationship between media and the public is more dynamic — and more misunderstood — than ever before. While brands, spokespersons, and PR professionals seek positive media coverage, the inner workings of a newsroom and the mindset of a journalist often remain a mystery.

To build genuine, fruitful relationships with the media, it’s crucial to understand what drives journalists and how newsroom decisions are made.

My experience Inside the Newsroom: The Rhythm of the Day

A newsroom operates like a living organism — always on, always adapting. Whether in print, radio, TV, or digital outlets, newsrooms follow a daily cycle that revolves around deadlines, editorial meetings, breaking news, and audience engagement metrics.

Most days begin with an editorial meeting, where the news team discusses potential stories, evaluates pitches, assigns reporters, and prioritizes coverage. Editors rely on a mix of breaking news alerts, diary items (planned events), trending topics, and strong pitches from trusted sources. These meetings shape the narrative direction of the day or week.

Newsrooms face relentless pressure to deliver stories that are timely, accurate, and  relevant — all within tight deadlines. This means journalists are juggling multiple assignments, responding to developments in real-time, and under pressure to publish quickly, especially for online platforms.

What Journalists Want (But Rarely Say)

1. Newsworthiness Over Fluff

Journalists want stories, not advertisements. A good story has relevance, impact, timeliness, human interest, or novelty. Journalists ask themselves: Why now? Why should our audience care? Pitches that feel overly promotional or lack a clear news angle often go straight to the trash.

2. Access and Authenticity

Reliable access to informed spokespeople, subject matter experts, or people directly impacted by an issue is gold. Journalists value authentic voices and hate scripted soundbites. If you’re offering an interview, ensure the spokesperson is briefed, available, and capable of answering questions — even tough ones.

3. Clear, Concise Communication

A journalist’s inbox is flooded with emails. Get to the point quickly. A compelling subject line, a strong lead paragraph, and bullet points highlighting the key facts or angles will make your pitch stand out. Avoid jargon.

4. Trust and Credibility

Journalists remember the people who helped them meet a deadline, and they also remember those who wasted their time. Being honest, reliable, and accurate — even when things go wrong — builds long-term credibility.

5. Exclusive or Unique Angles

In a competitive media environment, exclusivity or a fresh perspective can win coverage. Offering a story under embargo or giving one outlet a first look can help you build media allies.

Bridging the Gap: From PR to Partnership

Too often, PR professionals view media coverage as a transaction. The truth is, the best media relationships are built on mutual value and respect for the craft. Here’s how to turn outreach into partnership:

Do your homework: Know the journalist’s beat, audience, and previous stories. Be solution-oriented: Think like a journalist. What problem does your story solve for them?

Follow up with purpose: One reminder is okay. More than that becomes a nuisance. Respect editorial independence: Don’t ask to preview or edit a story. Focus on ensuring your facts are accurate and accessible.

Final Thoughts

Understanding how newsrooms work and what journalists really want is not just about getting coverage — it’s about becoming a credible voice in the public conversation. In an age of misinformation and shrinking editorial resources, being a trusted, valuable source isn’t just helpful — it’s essential.

If you’re serious about making an impact through the media, start by seeing the world through a journalist’s eyes.

*Alvaro Mukoroli is a seasoned PR and Brand Strategist with experience in both media newsrooms and public relations for local and international clients. He has also conducted professional training across both sectors.

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