FNB Namibia has been named Best Retail Bank Namibia 2025 and Most Innovative Banking Solutions Provider Namibia 2025 at the World Business Outlook Awards.
The bank said the Best Retail Bank award recognised its ability to provide accessible and reliable services to individuals and businesses across Namibia, while the innovation accolade reflected continuous investment in digital transformation and new technologies.
According to FNB Namibia, its offerings such as the FNB App, CashPlus agency banking and eWallet are transforming the banking experience by simplifying transactions and expanding access in areas without branches.
The bank said it had also introduced its Free Swipes campaign, making it the only bank in Namibia to offer zero fees on card swipes.
“We are honoured to have been acknowledged for both of these awards because it not only recognises the hard work we have done in retail banking and innovation but also highlights how we see them as equally important, interconnected areas of banking that fuel one another,” FirstRand Namibia Group CEO Conrad Dempsey said speaking on the awards.
“It is always humbling to receive global accreditation because it means we have heard Namibian voices and carried them all the way through to international recognition.”
The recognition comes shortly after the bank’s participation in the Alliance for Financial Inclusion Summit.
“Receiving this award so soon after these important conversations truly puts everything into perspective and reminds us that our work truly does make a tangible difference in the lives of our people, so much so that it is recognised globally,” Dempsey said.
The World Business Outlook Awards are recognised for celebrating organisations that set new standards of excellence, innovation and impact worldwide.
