Namibia Post Limited (NamPost) will begin paying out social grants in October 2025 after being appointed the sole service provider for the programme, the Ministry of Finance has confirmed.
The Ministry said NamPost’s appointment took effect on 1 October 2025, following the expiry of the contract with the previous service provider on 30 September 2025.
NamPost said it will launch its operations with a pilot payout on Thursday, 9 October, at the Okahandja and Omitara Post Offices, while mobile payments will be made at Groot Aub and Otjimbingwe on the same day.
“This pilot payment programme will test final operational readiness ahead of the countrywide cash payment programme, which commences on Monday, 13 October 2025,” NamPost said.
According to NamPost, in-branch payments will follow a structured schedule.
Old-age grants will be paid from 13 to 15 October, child and disability grants from 16 to 18 October, and conditional basic income grants from 20 to 21 October.
NamPost said beneficiaries who miss their scheduled dates may collect their grants at any branch between 23 and 29 October.
The company added that procurators must be accompanied by beneficiaries during the October or November cycles. It also confirmed that beneficiaries with multiple grants may collect them during their first visit.
NamPost said mobile payments will begin on 13 October and details will be communicated through radio stations, community notice boards and its social media platforms.
The company further announced that re-registration of beneficiaries will be conducted together with the payment programme, instead of December as initially planned. It said beneficiaries must present a national identification document or passport along with their current grant card.
For bedridden beneficiaries, NamPost advised representatives to notify the company or local councillors so that special arrangements can be made.
