FNB Namibia has been named the Africa regional winner at the Banker’s Technology Awards 2025, hosted by The Banker, a publication of the Financial Times Group.
The awards, which this year received over 200 entries, are judged by an international panel of experts and are regarded as a global benchmark for innovation in banking. They recognise initiatives that deliver practical solutions to improve access, security, and the customer experience.
“FNB Namibia has gained a leading position in Africa with a strategy focused on enhancing financial inclusion and delivering innovative solutions for customers across the country,” The Banker said on FNB Namibia’s win.
The judges highlighted the bank’s CashPlus initiative as “an incredibly important tool to make banking accessible across the country,” adding that FNB Namibia stood out for “the most meaningful initiative focused on financial inclusion.”
Through CashPlus, FNB Namibia has partnered with local merchants to create a national network of agents offering services such as deposits and withdrawals directly within communities.
Many of these areas, according to The Banker, previously had no access to traditional banking infrastructure.
The bank’s mobile-first strategy also played a significant role in the award, according to the event organisers.
FNB Namibia’s banking app, which is zero-rated and does not incur mobile data charges, has made digital banking more accessible. The app allows customers to manage accounts, make transfers, and access support in real time, benefiting a wide range of users from urban professionals to rural entrepreneurs.
Commenting on the award, FirstRand Namibia CEO Conrad Dempsey said, “FNB Namibia is honoured to be named the African winner in The Banker’s Technology Awards 2025. This prestigious recognition validates our mission to drive inclusive, innovative banking that empowers every Namibian. We believe that through technology, we are transforming access to financial services, making Namibia more globally competitive, and strengthening communities.”
