Mobile Telecommunications Limited (MTC) has partnered with the Northern Regional Electricity Distribution Company (NORED) to transform Namibia’s electricity sector and bring more value into the electricity supply industry.
The two organisations signed a Memorandum of Understanding (MOU) that will see MTC working with NORED with intention to digitally transform the electricity industry with smart solutions in areas such as smart grid support, capacity adequacy and security of supply, improving efficiency and transparency of service delivery.
The partnership also involves improving and aligning processes and systems, transforming transaction services, enhancing data-driven business process, better access to, management and protection of information, enhancing citizen satisfaction and trust, and supporting and nurturing local digital innovation and solutions.
“As future oriented leaders, adopting digitalisation in our operations is NOT merely key to avoid becoming redundant, but also key to ensuring that we enhance the lives of our people, and maintaining our customer-oriented status quo,” MTC Managing Director, Dr Licky Erastus said on Thursday after the signing of the MoU.
“As entities, we are required to enhance our service provision to our stakeholders and this can only be realised if we leverage the latest and relevant technologies that strengthen our competencies in today’s digital era.”
NORED Chief Executive Officer, Fillemon Nakashole said the agreement will enable the company to increase efficiency and meet its customers’ needs.
“Customer’s trust is essential, and NORED endeavours to provide its core mandate to its customers and accelerating the supply of electricity under a support-based process that is effective, hence our collaboration with MTC to achieve common goals,” Nakashole said.
The NORED MoU comes less than a month after the mobile company signed a similar agreement with CENORED.
