Bank Windhoek has appointed Geb Ilunga as Head of Digital Marketing Channels, effective 1 June 2026, as the bank strengthens its digital engagement strategy and customer experience capabilities.
The appointment comes as financial institutions continue to invest in digital platforms to improve customer interaction, online visibility and service delivery.
Ilunga, who joined Bank Windhoek in 2024 as Website Manager, will now oversee the bank’s digital marketing channels, including its website, intranet, social media platforms, email marketing, SMS communications and emerging customer engagement technologies.
Since joining the bank, Ilunga has led efforts to improve the performance of Bank Windhoek’s digital platforms, focusing on user experience, digital visibility and customer engagement.
He has also been responsible for content development, search optimisation initiatives and the implementation of digital enhancements aimed at improving customer interactions across the bank’s online channels.
Bank Windhoek Executive Officer for Marketing and Corporate Communication Services, Jacquiline Pack, said Ilunga’s appointment reflects the bank’s continued focus on digital transformation.
“Geb Ilunga has consistently demonstrated strategic insight, innovation, and a strong understanding of how digital platforms support business growth and enhance customer experience. His leadership will be instrumental as we continue evolving our digital marketing capabilities to meet the needs of our customers and our business,” Pack said.
Ilunga brings more than 12 years of experience in marketing, digital strategy and business development.
He holds a Bachelor of Commerce in Marketing and Management from Monash University in South Africa and a certificate in Agile Project Management from the University of Cape Town. He is currently pursuing a Master of Business Administration (MBA) through the International University of Applied Sciences in Germany.
