FNB Namibia has scrapped fees on all local card swipes as part of its new annual pricing structure, with effect from 1 July 2025.
The move, according to the bank, is being billed as a first for the Namibian banking sector and forms part of its wider strategy to make banking more affordable and accessible.
“Banking should be simple, fair, and in touch with the real lives of the people we serve,” said Nangula Kauluma, CEO of FNB Retail Banking.
“This pricing update is not just about lower fees, it’s about creating real value and building trust with Namibians across every region and walk of life,” she said.
The updated structure, according to FNB, also includes reduced charges for services accessed through alternative channels such as Cash@Till and Cash Plus, further lowering costs for customers.
Philip Chapman of FNB Business Banking said the changes followed a strategic review of the pricing model to align with what matters most to Namibians today: affordability, access, and ease of use.
“Our pricing strategy isn’t just about numbers – it’s about people. We’re proud to lead with heart and to offer a banking experience that meets Namibians where they are,” Chapman said.
He added that the 2025 pricing is designed to benefit a range of clients, from small businesses to large corporates, by helping reduce cost barriers and offering tailored solutions that support long-term growth.
FNB said the new structure reflects its broader goal of enabling financial inclusion, supporting digital adoption, and contributing to the growth of a globally competitive Namibia.
