Bank Windhoek has become the first bank in Namibia to enable its ATMs to accept cash deposits of the newly upgraded Namibia Dollar banknotes.
The bank said it has begun upgrading its ATM network to recognise and securely authenticate the new series of notes introduced by the Bank of Namibia in 2025. Customers can now deposit the upgraded N$200, N$100, N$50, N$20 and N$10 notes, as well as the commemorative N$30 note, at selected Bank Windhoek cash deposit ATMs countrywide.
Bank Windhoek chief operating officer Hartwig Rothkegel said the move supports the national currency modernisation programme while improving customer convenience.
“Being the first bank to enable deposits of the upgraded banknotes reflects our commitment to innovation and service,” Rothkegel said. “Our teams have worked extensively to ensure our systems are ready, allowing customers to deposit the new notes securely and without disruption.”
The redesigned banknotes feature enhanced security elements, including colour-shifting features, transparent and embossed security windows, and tactile elements to deter counterfeiting and improve accessibility. Bank Windhoek said its system upgrades allow these features to be fully recognised during the deposit and authentication process.
Rothkegel said further enhancements are being rolled out across selected ATMs, with early feedback showing fewer rejected notes. He said only low-quality notes are being declined, indicating improved system stability.
