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The perils of constant criticism: How a lack of appreciation harms organizational culture

by editor
March 7, 2025
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By Junias Erasmus

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In any workplace, leadership sets the tone for the overall culture, shaping how employees interact, perform, and perceive their roles.

While managers play a crucial role in ensuring accountability and maintaining high standards, an often-overlooked aspect of leadership is the power of recognition.

Unfortunately, some managers focus solely on pointing out mistakes while neglecting to acknowledge or appreciate good work. This approach, whether intentional or not, can have detrimental effects on both individual employees and the broader organizational culture, leading to disengagement, resentment, and diminished productivity.

Employees who constantly receive criticism without positive reinforcement often feel undervalued and demotivated. Human nature thrives on recognition; when individuals know that their efforts are seen and appreciated, they are more likely to remain engaged and committed to their work.

However, in environments where only mistakes are highlighted, employees may develop a sense of learned helplessness, feeling as though their contributions do not matter. This not only leads to a decline in morale but also stifles creativity and initiative. Employees become more focused on avoiding errors than on striving for excellence, leading to a culture of fear rather than innovation.

Beyond the individual level, a workplace that lacks appreciation fosters a toxic culture where employees feel unsupported and disconnected from the organization’s mission. When managers fail to recognize achievements, they create an environment where hard work is perceived as futile. Employees may begin to disengage, doing the bare minimum to avoid criticism rather than putting in discretionary effort.

Over time, this leads to a decline in overall performance, higher absenteeism, and increased staff turnover. Talented employees are more likely to seek opportunities elsewhere, preferring environments where they feel valued and where their contributions are recognized.

A lack of appreciation also weakens team dynamics. When employees see that recognition is not part of the company culture, they are less likely to support and uplift one another. Instead, they may become more competitive or even hesitant to collaborate for fear of being blamed when something goes wrong. This erodes trust and teamwork, replacing a culture of mutual growth with one of self-preservation.

In contrast, workplaces that celebrate achievements no matter how small, foster a sense of unity and shared purpose. Employees in such environments are more likely to help one another, exchange ideas freely, and work towards common goals with enthusiasm.

Effective leadership is about balance. Criticism, when constructive, is essential for growth, but it should always be coupled with recognition of strengths and accomplishments. A simple acknowledgment of a job well done can have a profound impact, boosting morale and reinforcing positive behaviors.

Managers who take the time to appreciate their teams cultivate a culture of engagement, loyalty, and high performance. When employees feel valued, they are more likely to take ownership of their work, go the extra mile, and contribute meaningfully to the organization’s success.

An organization’s culture is not built on rules and policies alone but on daily interactions and the tone set by its leadership. Managers who focus solely on pointing out mistakes may believe they are driving excellence, but in reality, they are slowly eroding the foundation of a healthy workplace.

True leadership recognizes that employees are not just workers but individuals who need encouragement, validation, and a sense of purpose. A workplace that thrives is one where achievements are celebrated, where employees feel valued, and where growth is nurtured through both accountability and appreciation.

*Junias Erasmus works in the Financial Sector. He is a Strategic Scholar & a Motivational Speaker. This article is written in his personal capacity. For inquiries, contact him at Junias99@gmail.com

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