In Episode 5 of The Property Buyers Guide, Justina Hamupembe, also known as YourHomeGirl, sits down with Festus Unengu, Manager at the Namibia Estate Agents Board, to discuss the vital role real estate agents play in the home buying process.
They cover what agents do, how to ensure you’re working with a registered professional, and what to do if you experience issues during the transaction.
Q1: What is the role of a real estate agent in the home buying process?
Festus:
A real estate agent is a licensed professional who assists the public in buying, selling, and leasing properties. Agents facilitate the process by providing marketing strategies, conducting market analysis, and offering various services to help clients make informed decisions. Essentially, an agent handles the physical work involved in property transactions to ensure a smooth experience for buyers and sellers alike.
Q2: How can homebuyers ensure they’re working with a registered real estate agent?
Festus:
Every registered estate agent is issued an annual license and an identification card. By law, agents must display their license in their office, allowing the public to confirm their credentials. Additionally, agents are required to present their identification card when transacting with clients, giving buyers peace of mind that they’re working with a bona fide agent.
Q3: What recourse do buyers have if they feel they’ve been wronged by an agent?
Festus:
The Namibia Estate Agents Board (NEAB) enforces a code of conduct for all estate agents. If a client believes they’ve been wronged, they should contact the NEAB as soon as possible. The board can provide guidance and support to address any issues and ensure that agents adhere to professional standards.
Conclusion
Justina thanked Festus for his valuable insights into the role of real estate agents and the importance of working with registered professionals. By partnering with a qualified agent, buyers can confidently navigate the complexities of the property market.
Stay tuned for more property insights every Friday on The Property Buyers Guide!
