LEFA Transportation Services has completed more than 300,000 rides since its establishment in 2018, a milestone which the ride-hailing company has attributed to safety standards, reliability, and convenience.
“LEFA has been dedicated to providing secure and reliable rides to the residents of Windhoek. Today, we proudly announce a significant milestone: completing over 300,000 rides. This achievement underscores the increasing trust Windhoek’s residents place in our service’s efficiency, safety protocols, and unwavering commitment to customer satisfaction,” said LEFA Marketing Manager, Iyaloo Magongo.
She said LEFA prioritizes passenger safety by subjecting all drivers operating under its banner to a rigorous vetting process.
“Each driver holds a Professional Driver’s License (PDP) endorsed and issued by NATIS, while all their vehicles are registered with the Namibian Tourism Board and fully insured for both passengers and cars,” she said.
Magongo also added that regular driver vetting and vehicle inspections are conducted to ensure the company maintains an exceptional standard of service, guaranteeing safety, reliability, and convenience for all its passengers.
“Reaching the milestone of 300,000 rides is truly incredible. Namibians have embraced our app and technology, demonstrating that tech-driven businesses are not only viable but thrive in Namibia. LEFA is poised to continue disrupting and innovating the transportation industry,” LEFA Founder and Managing Director, Melkies Ausiku said.
He said as part of its commitment to innovation, the company had introduced the LEFA Butler at various establishments in Windhoek.
“This innovative feature allows clients to request a ride with just the tap of a button, revolutionizing urban mobility in the city. LEFA remains steadfast in its pursuit of continuous improvement and expansion. We are poised to introduce new features, services, and promotions, further solidifying our position as a driving force of innovation in Windhoek’s urban transportation landscape.”
Namibia has witnessed increased competition in the local ride-hailing market, which has witnessed the entry of international ride-hailing companies such as Yango InDrive and recently Bolt.
