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MTC, Otjiwarongo ink agreement to enhance service delivery through technology

Mobile Telecommunications (MTC) Limited and the Otjiwarongo Municipality have entered into a strategic cooperation agreement which will see the two institutions collaborate to enhance public service delivery through innovative digital solutions.

The expected key outcomes of the agreement will include supporting smart metering; improving efficiency and transparency of service delivery; improving and aligning processes and systems; transforming local government transaction services; enhancing data-driven business process; better access to and management of information; enhancing citizen satisfaction and trust; and supporting and nurturing local digital innovation and solutions.

“As MTC, we strongly believe in smart partnerships. We believe that when institutions collaborate, desired results are achieved effortlessly. By adopting an elaborate agenda for digital transformation and innovation, we intend to create an enabling environment for digital inclusivity, digital adoption and economic productivity.

“It is therefore imperative for MTC and the Otjiwarongo Municipality to drive unhindered collaborative efforts towards the realisation of a smart, sustainable and inclusive digital economy,” MTC’s Managing Director Dr. Licky Erastus said.

Otjiwarongo Municipality Chief Executive Officer Moses Matyayi said the local authority’s partnership with the listed telco, will aid in achieving its institutional goals, missions, and objectives.

 “As a country we have adopted a position paper on how to leverage the 4IR, and as a local authority that provides government services to the public, embracing technology and synergy with MTC will aid in achieving our institutional goals, missions, and objectives. We want to serve our community in an efficient and responsive manner, so that our growth and development can be able to make an impact in the lives of our people,” Matyayi said.

MTC Chief Commercial Officer Melvin Angula said, “bringing together thought leadership from the two sectors is nothing new; services such as smart metering, Safe City and Green Services are amongst those that MTC and Otjiwarongo will work on to build a connected and economically involved society.  And signing this MoU brings encouragement and delight that we are on the right path to servicing municipal citizens who also serve as our customers”.

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Last modified on Monday, 21 November 2022 18:42

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