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DBN prioritises digital transformation to boost service delivery

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May 20, 2025
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The Development Bank of Namibia (DBN) has placed digital transformation at the centre of its five-year strategy as it seeks to expand access, improve efficiency, and respond more effectively to the needs of Namibian enterprises. 

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According to Acting Chief Executive Officer (CEO) John Mbango, the bank is streamlining its application processes to make financial services more accessible to businesses across the country, regardless of location or size. 

“We are enabling a broader spectrum of entrepreneurs to engage with DBN as a responsive and forward-thinking development finance partner. To complement our emphasis on green finance, the Bank is investing in digital transformation,” said Mbango. 

He announced the Bank’s renewed focus during the 2025 Good Business and Innovation Awards held in Windhoek recently.

Mbango noted that digital upgrades are part of its 2024-2029 Integrated Strategic Plan, which also includes targeted support for underrepresented sectors and historically disadvantaged communities. 

The plan also emphasises sustainability, green financing, and improved service delivery. 

“Since 2012, DBN has used the Good Business Awards to recognise innovation and responsible business practices. This year’s event marked the return of the Innovation Award, highlighting the Bank’s intent to promote tech-driven development,” he added. 

DBN Deputy Chairperson Willy Martens said the Bank has invested over N$21 billion in the economy to date, creating more than 76,000 jobs.

He linked the new digital push to the broader national agenda of technology, sustainability, and industrialisation. 

“Namibia is moving toward a future driven by technology. The return of the Innovation Award is timely and strategic. It supports projects that apply technology, improve resource efficiency, and enhance productivity in key sectors,” said Martens. 

The awards recognised excellence in SMEs, large enterprises, and innovation, with DBN officials calling on all sectors to collaborate in building an inclusive and resilient economy.

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