In an economic climate where Namibian households are under increasing pressure from the rising cost of living, consumers are continuously seeking practical solutions that can improve their lives.
Flashy advertisements no longer appeal; instead, people are drawn to educational content that provides real value.
Namibian organisations, including State-Owned Enterprises (SOEs) and large businesses, sit on a goldmine of valuable information about their offerings, industries, and the impact they create. However, most do not fully leverage their information assets. A strategic shift towards educational marketing content can unlock this potential and create value for all stakeholders.
What is Educational Media?
Educational media refers to content specifically designed to educate and inform an audience. This type of media includes videos, articles, podcasts, webinars, infographics, and other forms of digital and print content. The primary goal of educational media is to provide valuable insights, practical information, and knowledge that helps the audience understand a topic, solve a problem, or make informed decisions.
Statistics show that video is particularly powerful in the realm of educational media. According to HubSpot, online videos accounted for 82.5% of all web traffic in 2023, making it the most popular type of content on the internet. Moreover, 38% of marketers create educational and instructional videos to educate their audience. This highlights the importance of video as a medium for delivering educational content effectively.
For educational media to be effective, it must be understandable. The aim is not to showcase intricate knowledge, but to communicate it simply and effectively. The content should be clear, concise, and tailored to the audience’s level of understanding. This approach ensures that the information is accessible and beneficial to the widest possible audience.
From Purpose to Profit: The Business Case for Educational Media
Educational media is not only a purposeful approach to marketing; it can also be highly profitable. By providing valuable and informative content, businesses can achieve significant benefits that extend beyond brand building and customer engagement, including:
Reducing Marketing Costs
Educational media offers a cost-effective marketing strategy compared to high-budget advertising campaigns. Informative content can be created with relatively modest resources while still delivering significant impact. This allows businesses to maximise their marketing budgets and achieve a higher return on investment (ROI).
Platforms such as TikTok exemplify this perfectly, where videos often created with modest investment achieve engagement rates higher than over-the-top productions. The key ingredient is creativity and thoughtfulness, not more money.
Building Customer Loyalty for Long-Term Gains
Educational media fosters deeper customer relationships by providing valuable insights and practical knowledge. This approach not only helps in acquiring new customers but also cultivates loyalty among existing ones. When customers feel informed and supported, they are more likely to trust the brand and become repeat buyers.
Establishing Thought Leadership and Premium Value
Delivering high-quality educational content consistently positions businesses as thought leaders in their industries. This approach not only strengthens brand reputation but also establishes them as trusted sources of valuable information. A strong brand reputation attracts more customers and creates opportunities for premium pricing and higher profit margins.
Conclusion
It is important to note that educational media may not work for all. If your business is selling food that is not too healthy, that is not something you are going to want to shine a light on. However, for industries such as financial services, healthcare, agriculture, energy, education and public services, educational media can be a game-changer.
By providing valuable, informative content, organisations in these sectors can build credibility, engage their audience, drive traffic, and support sales efforts. Educational media not only enhances brand reputation but also establishes organisations as trusted authorities in their fields.
This approach fosters brand loyalty and can drive long-term profitability.
*Fimanekeni Mbodo is the Founder and Chief Executive Officer of Foster Digital Education, a Namibian company operating in Media, Marketing and Education. Fimanekeni has a strong background in Finance and Business, with a BCom in Financial Accounting from the University of Cape Town and a Postgraduate Diploma in Business Administration from the University of Namibia.