Tag: Victor Songa Musiwa

Customer experience (CX) has become a key differentiator for organizations striving to excel in their respective ...

Understanding customer behavior has become paramount for sustainable growth and success. Gone are the days of ...

In recent years, Africa has emerged as a promising frontier for business and economic growth. With ...

Digital transformation (DX) has become more than just a buzzword; it's a strategic imperative for organizations ...

My professional ethos centers on the belief that experiences propel human action, which in turn, shapes ...

In the realm of modern business, where customer-centricity reigns supreme, organizations are constantly seeking innovative ways ...

In the dynamic landscape of business, two essential pillars play a pivotal role in determining an ...

In the world of business, making more money boils down to three main things: getting existing ...

Namibian Customer Experience Expert, Victor Songa Musiwa, has been appointed to lead the CXPA Africa Council. ...

In today's highly competitive business environment, customer satisfaction has become a key determinant of a company's ...