Mobile Telecommunications Limited (MTC) has expanded its national retail network to 40 outlets following the opening of its first Mobile Home in Okongo.
The company said its retail expansion programme will continue with new Mobile Homes planned for Walvis Bay and Okuryangava in Windhoek, the construction of a permanent outlet, the relocation of its Ongwediva store to larger premises at Oshana Mall, and additional outlets planned for Omaruru, Otjinene and, potentially, Outjo.
The new outlet gives residents access to telecommunications services without having to travel nearly 100 kilometres to Eenhana. Customers can access a full range of services, including SIM card registration and replacement, contract applications, account payments and renewals, MTC Maris services, and the purchase of recharge vouchers and other MTC products.
MTC Corporate Communications Practitioner Erasmus Nekundi said the opening responds to longstanding demand from the community while supporting the company’s strategy of expanding access to telecommunications services.
“The people of Okongo had long called for a permanent MTC presence in the town, and we are pleased to have finally opened our new store that will be serving the populace of the town and adjacent communities. We have always maintained that access to telecommunications services is essential to socio-economic development, and increasing our customer touchpoints is well aligned with our mandate and customer-centric values,” Nekundi said.
He said the new Mobile Home forms part of MTC’s Integrated Strategic Business Strategy and digital inclusion agenda, which aims to expand quality telecommunications services into Namibia’s key growth areas in line with demographic and economic trends.
“Every new retail outlet we open is about bringing MTC closer to our customers. As communities grow, we remain committed to investing in infrastructure that makes our services more accessible, convenient and responsive to the needs of every Namibian,” he said.
The opening has been welcomed by residents, who said it will significantly reduce the time and cost of accessing MTC services.
“We are very happy with the shop. It is very close to home, and now I don’t have to spend so much money to travel to Eenhana. Thank you, MTC, for thinking about us,” said Okongo resident Tangeni Shinedima.
