NamWater is stepping up its Smart Water Metering Rollout Project with a five-day benchmarking mission to Botswana aimed at improving its approach to smart prepaid water systems.
The visit, taking place from 16 to 20 June 2025, is hosted by Botswana’s Water Utilities Corporation (WUC) and focuses on operational models, customer engagement, and digital water management.
NamWater’s Chief Executive Officer, Abraham Nehemia, who is leading the delegation, said the mission will help Namibia adopt proven smart metering solutions.
“The benchmarking mission underscores NamWater’s commitment to modernising water supply and revenue systems.The knowledge gained from WUC’s proven approaches will play a critical role in shaping Namibia’s Smart Water Metering Rollout Project, particularly the pilot initiative currently underway in BUNW, Olweege-Okashandja Branch Line,” the company said.
NamWater and WUC management have held formal discussions on smart water management systems and the importance of regional collaboration.
The team also reviewed WUC’s Smart Prepaid Solution Project, which is fully integrated with SAP systems and managed from a central Smart Prepaid Water Meter Operations Centre.
NamWater’s team was given a full tour of the centre, where WUC handles real-time data, billing, and customer support.
The second day focused on technical operations, including WUC’s meter installation, performance reporting, and the Meter-to-Cash process. NamWater also visited live installation sites to gain practical insights into how smart meters are deployed and maintained.
The mission is part of NamWater’s plan to modernise its water management and improve revenue collection by using smart prepaid metering across the country.
