Bank Windhoek has appointed Candy Ngula as the Bank’s Head of Electronic Money (e-Money), effective Thursday, 1 February 2024.
Ngula joins Bank Windhoek from the Bank of Namibia (BoN), where she served as the Deputy Director of Oversight, Licensing, and Policy in the National Payment Systems Department.
At BoN, she oversaw the domestic payments ecosystem as well as regional payments infrastructures, playing a pivotal regulatory role that allowed her to shape and influence developments and innovations in the financial sector, particularly digital payments.
She also served on local and international policy-related platforms.
James Chapman, Bank Windhoek’s Executive Officer of Retail Banking Services and Specialist Finance, who announced the appointment, said in her new role, Ngula will focus on driving the value of e-Money and will be responsible for the growth and optimization of e-Money across Bank Windhoek’s Retail Banking Services.
“During her tenure at BoN, Candy was instrumental in driving the Bank’s digital innovation and transformation strategic efforts at its onset, amongst other pivotal projects that helped advance the payments industry,” he said.
“We wish her all the best and great success as she embarks on this exciting journey with Bank Windhoek.”
Ngula completed her undergraduate degree at Rhodes University before pursuing a Bachelor of Honours Degree in Information Systems from the University of the Witwatersrand. She is currently enrolled at the University of Bath for a Master of Science in Engineering Business Management.
Additionally, Ngula has completed various credible leadership, digital payments, and innovation-centric programs and certifications.